- Our Design-Build Process
From first sketch to final handover.
Seven stages. Zero surprises. Everything documented.
A great kitchen or bathroom isn’t built by accident. Every PlanBuild project follows a structured 7-stage process — with clear timelines, defined responsibilities, quality checkpoints, and complete transparency from day one to handover.
Defined Stages
Average Timeline
Workmanship Warranty
- Why Process Matters
Structure is what separates a great build from a costly mistake.
In Chittagong’s renovation market, most projects fail not because of bad materials — but because of bad process. No documentation, no defined responsibilities, no quality gates. We fixed that with a 7-stage system that protects you at every step.
Documented at Every Stage
Photos, reports, and client sign-offs at every checkpoint. No ambiguity, no disputes.
One Project Manager, One Number
You don't chase 5 contractors. One dedicated PM handles everything and answers your calls.
Milestone-Based Payments
40% advance, 40% mid-project, 20% on handover. You never pay for unfinished work.
See It Before We Build It
Photorealistic 3D renders at stage 2. You approve every angle, finish, and material before demolition.
- Seven Stages
Every project, broken down.
Each stage has clear deliverables, defined responsibilities, and a quality checkpoint before we move forward.
01
Discovery & Site Visit
Free on-site visit, laser measurements, photo documentation, structural and plumbing assessment, lifestyle consultation, and initial budget guidance.
02
Design & 3D Visualization
2–3 layout options, photorealistic 3D renders from multiple angles, physical material samples, lighting plan, and up to 3 revision rounds.
03
Material Selection & Quote
Final material specs locked in. Detailed itemized quote listing every brand, model, and grade. Civil, plumbing, and electrical scope all priced transparently.
04
Approval & Scheduling
Contract signing, 40% advance, dedicated PM assignment, material ordering, and confirmed start date. Every detail committed in writing.
05
Build & Installation
Demolition, civil work, plumbing, electrical, waterproofing, tiling, cabinetry, and all hardware. Weekly photo updates throughout.
06
Quality Control & Testing
Internal QC before client walkthrough. Functional tests, 24-hour water ponding for bathrooms, snag list, surface review — all documented.
07
Handover & Warranty
Deep clean, usage walkthrough, warranty documents, care instructions. 5-year workmanship warranty issued. 30-day follow-up included.
- Stage by Stage
Exactly what happens, and who does what.
Every stage has defined responsibilities for our team and for you — so there’s never any confusion about what’s happening or who’s accountable.
Discovery & Site Visit
Week 1 — Day 1–3
Every great project starts with understanding. We come to your home, listen to how you live, measure the space precisely, and assess structural, plumbing, and electrical conditions before recommending anything.
- We Handle
- Free on-site visit anywhere in Chittagong
- Detailed measurements with laser tools
- Photo documentation of existing space
- Plumbing, electrical, and structural assessment
- Style and lifestyle consultation
- Initial budget guidance
- You Provide
- Site access at agreed time
- Information about how you use the space
- Initial style preferences (if any)
- Budget range comfort level
- Any specific functional requirements
- Deliverables
Site Assessment Report
Measurement Drawings
Initial Budget Range
Project Brief Document
Design & 3D Visualization
Week 1–2
Our designers translate your brief into photorealistic 3D renders. You see every angle, finish, and material before approving anything.
- We Handle
- 2–3 layout options based on your brief
- Photorealistic 3D renders from multiple angles
- Material and finish board (physical samples)
- Lighting plan with ambient + task layers
- Up to 3 rounds of revisions
- Final design walkthrough presentation
- You Provide
- Honest feedback on design options
- Style references (Pinterest, magazines, photos)
- Approval on layout direction
- Material and finish selections
- Deliverables
2–3 Layout Options
3D Renders (8–12 views)
Material Board
Final Approved Design
Technical Drawings
Material Selection & Quote
Week 2
Final material picks are locked in. You receive an itemized quote with brand, model, and grade clearly listed for every line item — no hidden costs.
- We Handle
- Final material specifications with brand & grade
- Detailed itemized quote (line by line)
- Hardware and accessories breakdown
- Civil, plumbing, electrical scope pricing
- Payment schedule proposal
- Timeline commitment with key milestones
- You Provide
- Final material and finish selection
- Appliance decisions (we supply or you do)
- Review and questions on the quote
- Quote approval
- Deliverables
Itemized Quote (PDF)
Material Specifications
Payment Schedule
Project Timeline
Approval & Scheduling
Week 2–3
Contract signing, advance payment, and detailed project scheduling. We assign your dedicated project manager and lock in the start date.
- We Handle
- Detailed contract with full scope
- Dedicated project manager assignment
- Material ordering and factory scheduling
- Site preparation planning
- Worker team coordination
- Building/society permissions if needed
- You Provide
- Contract review and signing
- 40% advance payment
- Building/society approvals (we assist)
- Clearing the work area
- Deliverables
Signed Contract
Project Manager Contact
Detailed Schedule
Start Date Confirmation
Build & Installation
Week 3–5
The construction phase. Civil work, plumbing, electrical, fabrication, and installation — all coordinated by your project manager with weekly updates.
- We Handle
- Demolition and debris removal
- Civil work, plastering, false ceiling
- Plumbing rework with pressure testing
- Electrical wiring and switch points
- Waterproofing (bathrooms) with curing time
- Tile work, cabinetry, countertop installation
- Hardware, fixtures, appliance integration
- Weekly photo progress updates
- You Provide
- Access to the work area
- 40% milestone payment after civil/waterproofing
- Decisions on any unforeseen variations
- Patience during waterproofing curing (3–5 days)
- Deliverables
Weekly Progress Photos
Civil Completion Sign-off
Plumbing Pressure Test
Waterproofing Curing Report
Installation Complete
Quality Control & Testing
Week 5–6
Before handover, every detail is verified. Functional testing, finish inspection, snag list creation, and resolution before client walkthrough.
- We Handle
- Internal QC walkthrough (before client)
- Functional testing of all fixtures and fittings
- Leak testing — 24-hour water ponding for bathrooms
- Drawer, hinge, slide mechanism testing
- Electrical points testing
- Surface finish quality review
- Snag list creation and immediate resolution
- You Provide
- Available for pre-handover walkthrough
- Any additional snag observations
- Feedback on minor adjustments needed
- Deliverables
QC Report
Snag List (Resolved)
Functional Test Results
Leak Test Certificate
Handover & Warranty
Week 6
Final cleaning, walkthrough demonstration, warranty documents, and care instructions. We hand you the keys to your new space — and stay available throughout the warranty period.
- We Handle
- Deep cleaning and protective film removal
- Final site clean-up and debris disposal
- Usage walkthrough for every fitting and feature
- Warranty documentation pack
- Care instructions for every material
- 30-day check-in call
- Service support throughout warranty period
- You Provide
- Final walkthrough attendance
- Feedback and any last observations
- 20% final payment on acceptance
- Deliverables
5-Year Warranty Certificate
Manufacturer Warranties
Care Instructions
30-Day Check-In
- What Makes It Different
Why this process protects you.
In a market full of “everything-fixed” contractors and broken timelines, our structured process is your insurance.
01
Documentation at Every Stage
Photos, reports, and sign-offs at every checkpoint. If anything goes wrong, there's no "he said, she said" — everything is recorded.
02
One Project Manager, One Number
You don't chase 5 different contractors. One dedicated PM handles everything and answers your calls — even on weekends during the project.
03
Milestone-Based Payments
40% advance, 40% mid-milestone, 20% on handover. You never pay for work that hasn't been completed and verified.
04
No Variation Surprises
Any scope change is quoted and approved before work proceeds. You'll never get a "by the way, this will cost extra" call mid-project.
05
Quality Gates Before Each Stage
We don't move forward until the previous stage passes QC. This prevents covering up problems — the most common failure mode in this industry.
06
Post-Handover Accountability
A 5-year workmanship warranty isn't just a piece of paper. We come back when called. Most of our work comes from referrals — that doesn't happen if we walk away.
- Process Questions
Things people ask us about how we work.
How long does the full design-build process take?
From the first site visit to handover, a typical kitchen project takes 4 to 6 weeks and a typical bathroom takes 3 to 5 weeks. Larger or more complex projects can extend to 8 weeks. We share a detailed timeline upfront, lock it in the contract, and track it weekly.
What does the client need to provide during the process?
Clients provide site access, basic requirements and style preferences, design approvals at key milestones, payment as per the agreed schedule (40%/40%/20%), and final walkthrough confirmation. Everything else — design, materials, civil, plumbing, electrical, installation, cleanup, and handover documentation — is handled by our team. You can be as involved or hands-off as you’d like.
How many design revisions are included?
Standard Essential packages include 2 rounds of design revisions. Premium tier includes 3 revisions plus a walkthrough. Luxury tier includes unlimited revisions plus VR walkthrough. In practice, most projects converge within 2 rounds because we invest in understanding requirements properly in stage 01.
When do quality checkpoints happen during the project?
We conduct quality checks at 5 critical stages: (1) material delivery inspection, (2) post-civil work review, (3) post-waterproofing verification with 24-hour water ponding test (for bathrooms), (4) pre-handover snag inspection, and (5) final functional testing. Each is documented with photos shared with the client.
What does the handover process include?
Handover includes deep cleaning, protective film removal, client walkthrough with usage demonstration of every fitting and feature, snag list creation and resolution within 7 days, all warranty documents and care instructions, and a 30-day check-in. Our team remains available throughout the warranty period for service support.
Can I make changes after the design is approved?
Minor changes can be accommodated even after approval — like swapping a hardware colour or moving an outlet position. But major changes (layout shifts, structural changes, material upgrades) may require re-quoting and may extend the timeline. Any approved change comes with a written variation order so there are no surprises.
What happens if the project goes over the timeline?
Delays caused on our side are our problem — we absorb them and keep working until completion. Delays caused by external factors (client decision delays, material import customs, building society restrictions) are flagged immediately and the timeline is recalibrated with client awareness. In 4+ years of operations, our average completion is within 5–7 days of the committed timeline.
Do you work on weekends or evenings?
Standard work happens Saturday through Thursday, 9 AM to 6 PM (we follow Bangladesh weekend). Friday is off for the workforce. If your building society has noise restrictions or specific hours, we adjust accordingly. For critical milestone work or to compress timelines, we can arrange extended hours with prior agreement.
- Start Your Project
Ready to start with a team that's accountable?
Book your free site visit. We’ll walk you through our process in person, answer every question, and share a custom 3D design preview — no commitment, no pressure.
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